FAQ

THE GENESIS OF THE MILLION ROSES

Exquisite Preserved Long Lasting Roses (last up to three years) Every work of art begins with a blank slate. It is the different elements pulled together in visual harmony that ultimately create the final masterpiece. So goes with The Million Roses...

Our roses are grown in the verdant, sun-drenched fields of Ecuador. Only the most perfect, beautiful and vibrant roses are selected for use within our designs. Our team of floral experts then perform a sophisticated technique allowing the flowers to maintain their natural, fresh cut appearance. Instead of leaving them to dry, they undergo a rehydration process that involves being placed within a mixture of glycerine and other plant elements. This liquid gradually rises through the stem transforming the rose into the longest-lasting flower on the market.

The artistry doesn’t end there, every arrangement is enclosed in a hand-crafted case that has been designed with precision and the utmost attention to detail. When the case arrives, delight and pleasure accompany the unwrapping of this meticulously curated gift.

Every aspect of The Million Roses is unequaled in terms of the exquisite focus on perfection.

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IS THE PRESERVATION PROCESS NON-TOXIC?

Yes, we use only the highest quality processes in every step of our preservation and design. Your roses undergo a non-toxic re-hydration process to ensure they last up to three years.

I JUST GOT MY ROSES, HOW DO I CARE FOR THEM?

We make it easy on you. Our roses require minimal care here are a few tips: 

- Keep your roses in a cool, dry place. No direct sunlight.

- No water and don’t place anything on top of the arrangement. 

- Leave boxed flowers in the original box. 

- Keep long stem roses in the same vase for their entire lifetime.

CAN I DESIGN MY OWN ARRANGEMENT?

Of course! We have a variety of arrangements that can be customized by color, size, and so much more. We provide the widest range of options in the industry and have no doubt you’ll find your perfect match! If you’re not finding what you need - we can always work some magic. Give us a call for any additional requests. 

WHAT IS THE MILLION ROSES REWARDS PROGRAM?

We cherish our loyal customers and offer a rewards program to redeem points towards future purchases and more. Follow us on social media for even more points!

DOES THE MILLION ROSES DELIVER NATIONWIDE?

Nationwide UPS or Fedex delivery on your chosen day, Monday-Saturday, guaranteed. You can choose the day on our calendar at the checkout process. 

Fedex and UPS offer Priority Shipping (delivery by 10:30AM or 12:00PM) and Standard Shipping (delivery by end of the day) for certain days and addresses. All available options are shown on the checkout page. 

Please note that our "delivery on your chosen day" guarantee means that after making your arrangement we are setting up a delivery with Fedex or UPS for the day of your choice. 

Per our guarantee if Fedex or UPS failed to meet the requested service for any reason (including weather or mechanical issues) we refund ALL shipping fees.

DOES THE MILLION ROSES DELIVER IN THE GREATER LOS ANGELES AREA?

Yes! Local delivery is available in the LA area. We use multiple carriers and drivers for these deliveries depending on the address. 

Please note that if the recipient is not available at the location at the time of delivery, the driver will try to get in contact with the phone number(s) you provided at checkout. 

Standard Delivery: FREE 

Priority Delivery: $19

DOES THE MILLION ROSES SHIP INTERNATIONALLY?

Yes! Worldwide delivery on your chosen day for a $30 flat rate, available at checkout.

Please note that the selected delivery date is only a courier estimate for international shipments. If your requested delivery date is mandatory, we suggest that you select 2-4 business days earlier.

WHAT IS THE STATUS OF MY DELIVERY?

Yes! Worldwide delivery on your chosen day for a $30 flat rate, available at checkout.

Please note that the selected delivery date is only a courier estimate for international shipments. If your requested delivery date is mandatory, we suggest that you select 2- 4 business days earlier.